Custom Messages in ClickTime

ClickTime supports a method to display Custom Messages to your users on several different pages. These can be configured from the Company --> Advanced page using the "Custom Messages" link:

Custom Messages can be set to display on certain pages in ClickTime.com. At this time, Custom Messages are not supported for our Mobile Application.

There are two types of Custom Messages - "Alerts" will display on the page whenever it is loaded, and "Info" Messages will require additional clicking to view.

Alert Custom Messages
Info Custom Messages
Custom Messages Video

Alert Custom Messages

"Alerts" are messages that you'd like every employee to see whenever they are are on the appropriate page. They can be set to display on the "Time Entry" pages and "Expense Entry" pages. These are frequently used for situations where there is sometime specific (or time-sensitive) you want to make sure your staff is aware of.

To enable an Alert, click the "Edit" pencil icon for the appropriate alert.

Then click "Edit Section".

Now enter the Title and Text you'd like to be displayed. Then enter the "Expiration Date" - ClickTime will no longer display the Alert after this date has passed. Finally, make sure that the Status is set to "Active" in order to display the alert. Then click "Update" to save your settings.

The title is required, so if you try to save without entering a title, you'll see an error:

After saving, you can then confirm the Alert is displaying on the appropriate Time or Expense Entry page.

Employees cannot disable the Alert, although they can choose to hide (or show) the Text field using the arrows. Please not this can only be done on Week View.

Please Note: The "Alert" text field is limited to 500 characters. If you enter more than 500 characters (including spaces/etc.), the Alert field will only display the first 500 characters.

Info Custom Messages

"Info" messages can be viewed on certain pages by clicking the Company name in the top-right corner. These messages can be used for a variety of reasons, such as to provide reminders about company best practices or general policies.

Since they do not display automatically, ClickTime does not recommend putting time-sensitive or important information here.

To enable an "Info" message, click the "Edit" pencil icon for the appropriate message.

Then click "Edit Section".

Now enter the Title of the message, and the Text you'd like employees to see when they view it. "Info" messages do not have an expiration date - if you'd like it to display, leave set the Status to "Active". Then click "Update" to save your settings.

The title is required, so if you try to save without entering a title you'll see an error:

 

Please Note: The "Info" text field can support up to 2,000 characters.

Custom Messages and Automated Notifications Video (first half of below video)