Get Help Now with the ClickTime Help Agent

ClickTime Help Agent: Your 24/7 Support Assistant

Need a quick answer about a ClickTime feature or troubleshooting a process? Our ClickTime Help Agent is an AI-powered chatbot available to provide instant, self-service support whenever you need it.

How the ClickTime Help Agent Works

The Help Agent is designed to be your first stop for information and guidance within the ClickTime Knowledgebase.

• Always Available: This AI-powered assistant is available 24 hours a day, 7 days a week, making it easy to get quick answers regardless of your time zone or schedule.
• Trained on Public Information: The Help Agent is trained exclusively on ClickTime’s public Knowledgebase articles. When you ask a question, the AI searches this official repository to generate a relevant, accurate response.
• Secure and Private: The Help Agent cannot access, view, or use any data specific to your ClickTime instance or your user account. It is only able to speak to the public information found on the knowledgebase..

When to Use the Help Agent

The Help Agent is an excellent starting point for:

• Asking general questions about how ClickTime works.
• Troubleshooting common issues.
• Receiving step-by-step guidance on basic functions.

Keep in mind: The Help Agent may not always be able to answer complex, highly technical, or sensitive questions that require a human agent with account access.

Ready to Get Started?

The Help Agent is always available at the bottom-right corner of any ClickTime Help Article. Simply look for the ClickTime Icon and select Ask a Question to begin your chat.