Use Week View or Timesheet View to submit your hours for approval. This article is for employees submitting their own timesheets in ClickTime and explains what to check before you submit, how to submit from each page, how to undo a submission, and what to expect with attestation, notifications, and common errors.
Jump to:
Before you submit
Finish on Day View (Start/End or Stopwatch)
Submit from Week View
Submit from Timesheet View
Undo submission
Attestation
Notifications
Troubleshooting
Related articles
Before you submit
- Default Approver: Make sure you have one assigned. If you expect to submit but don’t see a submit option, ask your supervisor or ClickTime Administrator to set a default approver.
- Incomplete Time rules: Meet any daily/period minimums and complete required fields (for example, notes). Submission will be blocked and an error message will appear if the requirement is not met.
- Stopwatches: Stop or resolve any running/abandoned timers.
Need help entering time? See Week View: Entering Time and Day View: Entering Time.
Finish on Day View (Start/End or Stopwatch)
If your organization uses Start & End Times or Stopwatch, make sure your Day View entries are complete before submitting:
- Resolve any abandoned stopwatches (red icons).
- Check that Start/End fields and required Break Time or Custom Fields are filled in.
- If Week View is hidden for you, use Timesheet View to submit.
Submit from Week View
Available for all timesheet models (other than Monthly or Custom). If you don’t see a submit option here, use Timesheet View.
- Open Week View and review your hours for the week.
- Click Submit for Approval.
- In the dialog, optionally add a note, CC other recipients, and (if shown) choose to receive an approval email.
- Click Confirm Submission.
If Week View is hidden, submit from Timesheet View instead.
Submit from Timesheet View
Available to all timesheet models.
- Open Timesheet View for your current period and confirm entries are complete.
- Click Submit (top-right).
- In the dialog, optionally add a note, CC other recipients, and choose whether to receive an approval email.
- Click Submit to send to your approver.
After submission, you’ll see lock icons on entries in Day and Week View. Your approver will review, and if the timesheet is rejected, you will be notified via email to take action.
Undo submission
Need to make changes before your approver reviews?
- Week View: Click Unsubmit.
- Timesheet View: Click Undo Submission, then confirm to return the status to Open.
If your approver has already approved or rejected the timesheet, Unsubmit will be unavailable. Ask your approver to Reject the timesheet so you can edit.
Attestation
- Attestation: If enabled, an attestation statement appears when you submit (Week View, Timesheet View, and Mobile). Submitting indicates you agree to the statement.
Learn more: Timesheet Attestation.
Notifications
- Submission — Your assigned Default Approver receives an email with a link to review.
- Approval — You can opt to receive a confirmation email (toggle in the Submit dialog).
- Rejection — You always receive an email including your approver’s comment.
Troubleshooting
- No Submit in Week View — Your company may require Day View for time entry (Week View hidden) or your account doesn’t submit from Week View. Use Timesheet View.
- Can’t submit at all — You may not have a Default Approver or you haven’t met incomplete-time rules (hours/notes). Check the banner/message at the bottom.
- Waiting for Time Off Approval — A Time Off request (from an Approval Required Leave Type) is pending for the period. It must be approved or rejected before final approval can proceed.
- Abandoned stopwatch — Stop or resolve any stopwatch entries (red icon) before submitting.
- Closed/locked period — If the period is locked or already approved, submission and editing are disabled. Ask your approver/admin for help.
- Can’t Unsubmit — The approver has already taken action. Ask them to Reject.
Comments
0 comments
Article is closed for comments.