Use Reject when an employee needs to fix their timesheet (missing hours/notes, wrong project/task, policy mismatch). Rejection requires a comment, moves the period to Rejected (editable), and the employee can resubmit once they’ve made changes.
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When to Reject vs. Edit or Undo Approval
- Reject when the employee should fix the content (e.g., wrong project/task, missing note/hours, policy corrections).
- Override Timesheets when you (as approver) will make small, surgical fixes on their behalf (Admins by default; Managers with Override permission).
- Undo Approval when a period was already approved but needs to be reopened. (Kept intentionally high-level: Undo Approval returns the period to Waiting for Approval; Reject is what fully opens it for editing or override.)
Reject from Timesheet View (individual)
- Go to Company → Timesheets and click the edit pencil for the employee’s timesheet.
- In Timesheet View, click Reject.
- Enter the required comment explaining what needs to change, then confirm.
Reject from Company → Timesheets (individual or multi-select)
- Open Company → Timesheets and filter to Status = Waiting for Approval (or the relevant period).
- Select one or more timesheets.
- Click Reject.
- Enter the required comment (applies to each selected employee), then confirm.
Tip: Use the header checkbox to Select All visible after filtering, then Reject with one clear, actionable comment.
Manager permissions
By default, Managers always have the ability to Reject a Waiting for Approval or Approved timesheet. If a Manager requires the need to be able to Unlock or Unapprove a timesheet, an Admin must enable the setting that permits Managers to Unlock/Unapprove when they also have Lock and approve timesheets (Company → Preferences → Security Settings).
What the employee sees
- The employee receives an email that includes your rejection comment.
- The timesheet status becomes Rejected (editable).
- Employees update entries in Day View or Week View and then resubmit (from Timesheet View, or Week View for weekly models).
Best practices
- Write a clear, actionable rejection comment—call out specific dates/rows and exactly what to fix.
- Use consistent keywords (e.g., Missing note, Wrong project, Incomplete hours) so employees can scan quickly.
- If multiple employees have the same issue, send a templated message via Send Email from Timesheet Review to save time.
Troubleshooting
- Stuck at “Waiting for Time Off Approval” — A Time Off request is pending. Approve/Reject the request first; then reject or approve the timesheet.
- Project approvals enabled — If project-level approvals are pending, resolve those before final timesheet approval; use your rejection comment to guide the employee if they need to move/correct entries.
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