The Custom Messages feature in ClickTime allows Administrators to display company-specific notes, reminders, or alerts to employees directly within the web application. These can be managed from Company → Advanced → Custom Messages.
Jump to:
Note: Custom Messages are not supported in the ClickTime Mobile App.
Types of Custom Messages
There are two categories of Custom Messages:
1. Alert Messages
- Display automatically when a page is loaded (Time Entry and Expense Entry pages).
- Best for time-sensitive or important reminders.
- Cannot be disabled by employees, though they may minimize the message (Week View only).
- Limited to 500 characters of text and 80 characters for the title.
- Expire automatically on the date set by the Administrator.
Setup Steps:
- Go to Company → Advanced → Custom Messages → Configure.
- Select the Edit (pencil) icon next to the Alert section.
- Enter a Title, Text, and an Expiration Date.
- Set Status to Active.
- Click Update.
Employees will now see the Alert message at the top of their Time or Expense Entry page.
2. Info Messages
- Display when employees click the Company name in the top-right corner of the screen.
- Suitable for general policies, reminders, or non-urgent information.
- Do not expire automatically; remain visible until deactivated.
- Support up to 2,000 characters of text.
Setup Steps:
- Go to Company → Advanced → Custom Messages.
- Select the Edit (pencil) icon next to the Info section.
- Enter a Title and Text.
- Set Status to Active.
- Click Update.
Employees can then access the message under the Company menu at any time.
Best Practices
- Use Alerts for deadlines (for example, “Submit timesheets by Friday 5 PM.”).
- Use Info Messages for policies or links (for example, “Expense Reimbursement Policy.”).
- Keep messages concise and within the character limits.
- Regularly review and deactivate outdated messages.
Comments
0 comments
Article is closed for comments.