Incomplete Time Entry lets you define when an employee’s time is considered complete (or not) based on minimum hours per day or per week. This guide covers how to set the rule (defaults and per person), what happens when it’s enforced, where employees see completeness, and the tools for monitoring and notifying people.
Summary: Set a daily or weekly minimum. Optionally block submission when hours are incomplete. Employees see guidance in their time entry pages; admins can monitor from Company → Timesheets, the Company Dashboard (new), and Time Entry Completion. Use Automated Notifications or Send Email for reminders.
Quick Navigation
Set up the rule
Configure an Incomplete Time Entry rule per person, and set a default that applies to new people.
On the Person Details page
Go to Company → People → Person Details, then set the minimum hours and type (per day or per week). If you use Timesheet Approvals, you can also prevent submission when incomplete.
Company default for new people
Set the default at Company → Preferences → Person Defaults. You can still override it per person later.
Daily vs. weekly (important): A per day rule evaluates Monday–Friday only. Weekends aren’t included and specific weekdays can’t be excluded. If weekends should count, choose a per week rule.
How the rule works (daily vs. weekly)
- Per day: Each Mon–Fri must meet the minimum hours.
- Per week: Each calendar week must meet the minimum hours.
- What counts: Worked hours and approved Time Off both count toward completeness.
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Block submission (optional): If enabled, employees cannot submit until complete. They’ll see an error in the submission dialog and the Confirm Submission button is disabled. If not enabled, an Incomplete warning appears but submission is allowed.
Timesheet View indicator:
Semi-Monthly/Monthly models: You’ll see indicators when you’re under the requirement, but you won’t be blocked from submitting solely due to incompleteness.
What employees see
Employees see their rule at the top of Timesheet View and can tell if a day or week is incomplete. (Similar guidance appears at the bottom of Day View and Week View.)
Monitor & notify
Admins (or managers with permissions) can review completeness and send reminders from Timesheet Review.
Company → Timesheets
The Complete column shows a green check for complete, a red X for incomplete, or blank when not evaluated. Use the pencil icon to open Timesheet View for details.
Send Email (reminders)
From Company → Timesheets, select people and choose Send Email to notify them that their timesheet is incomplete.
Time Entry Completion (drill-downs & notify)
Open Time Entry Completion from Company → Timesheets or from the Dashboard panel’s Full Report link to see daily/weekly completion over a date range.
The report defaults to the last 30 days for people you approve (or all employees if you’re not an approver). Filter by date range, People, Approvers, Divisions, Employment Types, and toggle Daily / Weekly where applicable.
Completion legend:
- Green check — requirement met.
- Green numbers — hours exceed the requirement.
- Red cell — incomplete (blank + red = no hours).
- Light gray — not evaluated.
- White numbers — hours logged but not evaluated.
- White blank — no hours logged and not evaluated.
Click any cell to jump to the employee’s timesheet (override mode). Select rows (or use Select incomplete / Select complete / Select all) and click Notify to email reminders with details.
Company Dashboard (new)
The new Company Dashboard supports panels and quick links alongside your Approval Inbox. You can automatically find the Time Entry Completion panel below the Approval Inbox. Use it to monitor completeness at a glance, then click Full Report to act.
On the Legacy Dashboard: To add/configure the panel: Company → Dashboard → Add Panel → Time Entry Completion → gear icon to set people (all or specific) and timeframe (this month or last month).
Automated notifications
Admins can configure automated reminders for daily completion, weekly minimums, and period-end nudges from Company → Preferences → Notifications. These reminders prompt action but don’t approve timesheets.
Learn more: Automated Notifications
Notes & limitations
- Time Off counts when approved: Pending requests don’t contribute to completeness until approved and added to the timesheet.
- Daily rules ignore weekends: Saturday/Sunday aren’t evaluated. Use a per week rule if weekend hours should count.
- Submission behavior varies by model: Semi-Monthly/Monthly models show indicators but do not block submission solely for incompleteness.
- Rule changes aren’t retroactive: Updating the minimum (or switching daily/weekly) affects future evaluations. Reopen and resubmit periods if you need prior ones re-evaluated.
- Separate from Overtime: Completeness does not change OT calculations; it only governs guidance and (optionally) submission blocking.
- Approvals can still gate submission: Project approvals, running/abandoned timers, or other requirements may also block submission independently of completeness.
Troubleshooting
| Issue | Why | What |
|---|---|---|
| Can’t submit (blocked) | “Prevent submitting when incomplete” is enabled and the minimum isn’t met. | Enter missing hours (worked or approved Time Off) until complete. |
| Weekend hours not counted | Daily rules evaluate Monday–Friday only. | Use a per week rule if weekends should count. |
| No “Complete” icons (Semi-Monthly/Monthly) | Those icons aren’t shown on some models’ submission panels. | Use Time Entry Completion or the Complete column in Company → Timesheets. |
| Error opening a timesheet (admin) | Dates fall outside the employee’s Start/End Dates. | Adjust Start/End Dates on the Person record or open a valid period. |
| Users are missing from Time Entry Completion | For a user to appear on the Time Entry Completion page, they must have a rule set in their profile. | Navigate to the employee's profile and under Timesheets Settings Approvals >> Settings, make sure they have a daily or weekly completion rule enabled. |
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